There is a particular silence in meetings now that didn’t used to be there. The body is in the room. The face is on the screen. Something underneath has already left.
Gallup has been measuring it for years. Four in five employees aren’t engaged, at an annual cost of $8.9 trillion, about 9% of global GDP. The World Health Organization counts twelve billion working days lost each year to depression and anxiety. These aren’t separate crises. They’re the same one, showing up in different ledgers. The cost used to be soft, in language no CFO took seriously. Morale. Culture. Employee experience. It is now hard, in points of margin.
Disengagement and anxiety aren’t an employee problem. It’s a problem of the conditions people are in, and the strongest condition-setter is the leader’s nervous system. A team reads whether their leader is steady before a single word is spoken, and that read sets the ceiling on what they’ll think, create, and dare to say.
I call this the Signal, and it’s the single most powerful lever a leader has.
And it has never mattered more. AI is absorbing the mechanical parts of business, and what’s left (judgment, alignment, and the willingness to bring full capacity into the room) is now the whole game. It’s exactly what a shut-down team can’t deliver. In this keynote, I show why a leader’s steadiness isn’t a soft virtue but the biggest competitive advantage in the age of AI, and how to hold it, even in the most turbulent moments.